Contact us

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We want to hear from you.

FAQ's

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For Consumers

We’re always listening to you whenever you have something to say about our products. If you have a question, you may use the form below or call us at 1-800-361-8068.

Due to the evolving public health emergency, you may experience a delayed response when contacting our Call Center and Contact Us. We appreciate your patience as we strive to provide the best service for you and your family during this time.

By Submitting your information in this form, you agree that your personal information may be stored and processed in any country where we have facilities or service providers, and by using our “Contact Us” page you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. The information you submit will be governed by our Privacy Policy.

What can we help you with?

 

For Media

Working members of the media, please use the following Johnson & Johnson media relations contacts for inquiries.

Office Telephone: 732-524-1090 [email protected]

Journalists on deadline, or after hours, are advised to contact Johnson & Johnson media relations personnel by email rather than office phone. Please put ON DEADLINE in the subject of the email, and be as specific as possible with your request.

 

Adverse Event/Product Quality Complaint Reporting Or Seeking Medical Information

If you would like to report an Adverse Event (product side effect), Product Quality Complaint (problem with one of our products), or if you are seeking Medical Information, please use the contact information for the country where you are located.

Click here.